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© 2026 Quantum Pulse | Published by Trend Wire | ABN: [47493363520] | Terms of Service | Privacy Policy |.
last updated: June 2026
Privacy Policy – Quantum Pulse Published by Trend Wire, Victoria, Australia Last updated: March 2026 Introduction This Privacy Policy explains how Trend Wire ("we", "us", "our") collects, uses and discloses personal information in connection with the Quantum Pulse newsletter and our related websites and services. We are committed to managing personal information in an open and transparent way and comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). 1. What Personal Information We Collect We may collect personal information including: • Contact details: name, email address, organisation, role or job title • Subscription preferences and engagement data: newsletter opens, clicks, replies, referral activity • Communication records: information you provide when you contact us, respond to surveys, or participate in referral programs • Technical and usage data: IP address, browser type, device identifiers, approximate location (city/state level), pages visited, time spent on site, referring URLs and similar analytics information • Cookies and tracking technologies: as described below We do not collect sensitive information (such as health information, racial or ethnic origin, political opinions, religious beliefs, or criminal records) unless you voluntarily provide it and we have your consent or are otherwise permitted or required by law. 2. How We Collect Personal Information We collect personal information directly from you when you: • Subscribe to Quantum Pulse via our website or a third-party platform (e.g., Beehiiv) • Communicate with us by email, reply to our newsletter, or use contact forms on our website • Participate in promotions, referral programs, surveys or competitions • Interact with our emails or website, including through cookies, web beacons and analytics tools We may also receive limited information about you from third-party service providers we use for email delivery, website hosting, analytics and referral management, in accordance with their own privacy terms and our agreements with them. 3. Why We Collect, Use and Disclose Personal Information We collect, use and disclose personal information to: • Send you the Quantum Pulse newsletter and other communications you have requested or consented to receive • Operate, protect, improve and personalise our newsletter, website and services • Understand readership patterns and engagement, including through analytics and performance metrics • Run referral programs, promotions and sponsorship placements • Respond to your enquiries, feedback and complaints • Manage our business operations, including financial management, record-keeping and reporting • Comply with our legal obligations, manage risk, and protect our rights and property • Detect, prevent and respond to fraud, security incidents, or other harmful or unlawful activity Direct Marketing We may use your contact details for direct marketing purposes, such as sending you information about Quantum Pulse updates, new services, or related content, where we are permitted to do so under the APPs. You can opt out of direct marketing communications at any time by: • Using the "unsubscribe" link in our emails • Contacting us using the details at the end of this policy 4. Disclosure of Personal Information We may disclose personal information to: • Service providers and contractors who assist us in operating our newsletter and website, including providers of email delivery (e.g., Beehiiv), website hosting, analytics (e.g., Google Analytics), referral and survey tools, and customer support • Professional advisers, including legal, accounting and other consultants • Business partners and sponsors, in aggregated or de-identified form only, unless you have consented to specific disclosures • Potential acquirers or investors in the event of a sale, merger, or acquisition of our business or assets, subject to confidentiality obligations • Government agencies, regulators or law enforcement where required or authorised by law, or to protect our rights, safety or property Overseas Disclosure Some of our service providers may be located outside Australia, including in the United States and other countries where our technology and hosting providers operate. Where we disclose personal information to overseas recipients, we take reasonable steps to ensure that those recipients protect your information in a way that is consistent with the APPs, including through contractual obligations or by using providers subject to privacy frameworks recognised under Australian law (such as providers certified under relevant data protection schemes). By using our services, you consent to the disclosure of your personal information to overseas recipients as described in this policy. 5. Cookies and Tracking Technologies What Are Cookies? Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently and to provide information to website owners. How We Use Cookies We use cookies and similar tracking technologies (such as web beacons and pixels) to: • Remember your preferences and settings • Understand how you use our website and newsletter (e.g., which articles you read, how long you spend on the site) • Measure the performance of our content and campaigns • Improve and personalise your experience • Deliver relevant content and analyse engagement Types of Cookies We Use • Essential cookies: Required for the website to function properly (e.g., session management, security) • Analytics cookies: Help us understand visitor behaviour and improve our content (e.g., Google Analytics) • Marketing cookies: Track engagement with our emails and measure campaign effectiveness Third-Party Cookies We use third-party services such as Google Analytics and email platforms (e.g., Beehiiv) that may set their own cookies when you visit our site or open our emails. These services collect information in accordance with their own privacy policies. Your Choices Most web browsers allow you to control cookies through their settings. You can: • Block or delete cookies via your browser settings • Opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on • Manage email tracking by disabling image loading in your email client (note: this may affect email formatting) Please note that blocking or deleting cookies may affect your ability to use some features of our website. By continuing to use our website and services, you consent to our use of cookies as described in this policy. 6. Security and Retention We take reasonable steps to protect personal information from misuse, interference, loss, and from unauthorised access, modification or disclosure. We use technical, physical and administrative safeguards, including: • Secure servers and encrypted data transmission (SSL/TLS) • Access controls and authentication measures • Regular security reviews and updates • Contracts with service providers that require them to protect personal information However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security. How Long We Keep Your Information We retain personal information only for as long as necessary for the purposes described in this policy, or as required by law. When we no longer need your information, we take reasonable steps to destroy or permanently de-identify it. Typical retention periods: • Subscriber data: Retained while you remain subscribed, plus up to 2 years after unsubscription for record-keeping and legal purposes • Communication records: Retained for up to 7 years as required by law • Analytics data: Typically aggregated or de-identified and retained indefinitely for business intelligence 7. Access and Correction Under the Australian Privacy Principles, you have the right to: • Request access to the personal information we hold about you • Request correction of your personal information if you believe it is inaccurate, out of date, incomplete, irrelevant or misleading To make a request, please contact us using the details at the end of this policy. We may need to verify your identity before providing access or making corrections. We will respond to your request within a reasonable timeframe (usually within 30 days). In some cases, we may refuse access or correction where permitted by law (for example, if providing access would be unlawful, or would have an unreasonable impact on another person's privacy). If we refuse your request, we will provide you with written reasons. There is no fee for making a request, but we may charge a reasonable fee to cover the cost of providing access if the request is complex or resource-intensive. We will inform you of any charges before proceeding. 8. Complaints If you have a complaint about how we have handled your personal information, please contact us first using the details below. We will: • Acknowledge your complaint within 7 days • Investigate your complaint and respond within 30 days (or let you know if we need more time) • Work with you to resolve the issue If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC): • Website: www.oaic.gov.au • Phone: 1300 363 992 • Email: [email protected]
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